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Business Tech
Knowledge area: Business Tech
Business IT Management
How to Set Up a Shared Network Drive
Understanding Service Level Agreements (SLAs)
When to Upgrade Your Business Computers
Understanding Managed vs Self-Managed Backups
Remote Work Setup Guide for Small Business
Understanding IT Compliance Requirements by Industry
Business Security
PCI Compliance Basics for Small Businesses
What to Do If Your Business Email Is Compromised
Phishing Simulation ΓÇö Training Employees to Spot Attacks
Handling a Data Breach ΓÇö Incident Response Steps
Securing Business Email With SPF, DKIM, and DMARC
Creating a Strong Password Policy for Your Business
Google Workspace
Google Forms for Business Data Collection
Google Docs, Sheets, and Slides ΓÇö Getting Started
Google Calendar for Business Scheduling
Google Meet ΓÇö Hosting and Joining Video Meetings
Google Drive ΓÇö Storing and Sharing Business Files
Gmail Setup and Organization for Business
Microsoft 365
How to Use Microsoft Bookings for Appointment Scheduling
Word Tips for Professional Documents
Microsoft Teams Basics ΓÇö Chat, Calls, and Meetings
How to Schedule and Run a Teams Meeting
Microsoft Forms ΓÇö Creating Surveys and Quizzes
PowerPoint Basics for Business Presentations
